EmergeTech

Help guides for Emerge's Carrier TMS and RFP Portals.

Carriers

Capacity Link

How to use Emerge's Carrier TMS portal, from Getting started to booking shipments

TMS Platform

How to Update the Email Address for Your Carrier Account

How to Unsubscribe and Resubscribe to Emerge Emails

How to Update Contact Information

Getting Started 

Contract Marketplace FAQ

Pro-Tips for Carriers

Joining The Emerge Network - Carrier Setup Process

Updating Your Certificate of Insurance

Emerge Marketplace

How to Set Tracking and Notification Preferences

Entity Management

How to Change Contact Information as a Network Partner

How to View Your NETWORK SHIPPERS

How to Navigate the Carrier MANAGE tab

How to Set Up Lane Alerts

How to Upload Documents

Platform Overview 

How to Bid on a Mini-Bid

How to View Direct Quote Requests From Your Shipper

How to Bid on Contract Lanes

Finding and Booking Shipments 

How to Add Notes to a Shipment

How to Update Shipment Status / Tracking

How to Manage Shipments

Updating Shipment Tracking 

Loop: Carrier Audit and Payment FAQs

Emerge FSC Matrix and Accessorial Schedule

How to Setup Quick Pay

Dispute Process

ACH Quick Pay Explained

Account and Payment

Awards Management

FAQ for Carrier RFP

RFP Portal Overview

How to Submit RFP Bid

How to View RFP Bid Feedback

Common RFP Error Messages and Invitation Emails Explained.

How to Update your Email Address or SCAC for an RFP Event

How to use Emerge's Carrier RFP portal, from participating in active events to finding feedback on lanes.

Carrier RFP Portal

Find answers and get help from Intercom Support and Community Experts

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