EmergeTech

Creating an Account with Emerge (Carrier)

Logging into the Emerge Platform (Carrier)

Creating an Account with Emerge - Shipper Invitation

Emerge Premier Carrier Program

Get Support from the Emerge Team

This article lists every automated email notification carriers can receive from the Emerge platform (TMS and RFP), explains why each one is sent, and shows which carrier types receive it.…

Email Notifications for Carriers

Carriers

How to use Emerge's Carrier TMS portal, from Getting started to booking shipments

TMS Platform

How to Update the Email Address for Your Carrier Account

How to Unsubscribe and Resubscribe to Emerge Emails

How to Update Contact Information

Getting Started 

Contract Marketplace FAQ

Joining The Emerge Network - Carrier Setup Process

Updating Your Certificate of Insurance

How Emerge Verifies Carriers for the Marketplace

Emerge Marketplace

How to Set Tracking and Notification Preferences

Understanding Entity Management

How to View Your Network Shippers

How to Navigate the Carrier Manage tab

How to Set Up Lane Alerts

How to Upload Documents

The Carrier TMS Portal is your all-in-one platform for searching loads, booking freight, bidding on contract lanes, and managing shipments. Here’s a breakdown of how to navigate through the key…

How to Navigate the Carrier Home tab

When you click on the SOURCE tab on the left side of the screen, you'll be taken to the page that displays all open Spot Loads and available Contract Lanes.…

How to Navigate the Carrier Source Tab

Platform Overview 

How to Bid on a Mini-Bid

How to View Direct Quote Requests From Your Shipper

How to Bid on Contract Lanes

Once you are logged into your Carrier Portal, you can access the SOURCE tab to view available loads, submit bids, and use the Book It Now feature. Here's how to…

How to Find and Bid on Load

How to Submit Live Truck Availability to Emerge

Finding and Booking Shipments 

How to Add Notes to a Shipment

How to Update Shipment Status / Tracking

How to Manage Shipments

Updating Shipment Tracking 

Loop: Carrier Audit and Payment FAQs

Emerge FSC Matrix and Accessorial Schedule

How to Setup Quick Pay

How To Dispute Invoice

Understanding ACH Quick Pay

Accounting and Payment

Awards Management FAQ

Carrier RFP FAQ

Understanding RFP Portal

How to Submit RFP Bid

How to View RFP Bid Feedback

Understanding Common RFP Error Messages and Invitation Emails.

How to Update your Email Address or SCAC for an RFP Event

How to use Emerge's Carrier RFP portal, from participating in active events to finding feedback on lanes.

Carrier RFP Portal

Understanding Capacity Link

Emerge Allowlist

Emerge Supported Browsers and Devices

How to Troubleshoot Login and Browser Issues

General

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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