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Creating an Account with Emerge - Shipper Invitation

Updated yesterday

If you were invited by a shipper to join the Emerge platform as a Network Partner, here’s the process to get started.

Sign Up

Step 1: Check Email

  • Search inbox for:

  • Select "Register Now"

Step 2: Start Account Creation

  • The system should automatically populate the email address that was used for the invitation.

    • To be added as a Network Partner, you must use the same email address that was invited.
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  • Click “Continue” to begin the account creation process.

Step 3: Verify Your Email

  • Go to your inbox and retrieve the 6-digit code to verify your identity, then click “Continue”.

    Note: If you do not see the email, check your spam folder. If it’s not there, you can resend the verification email after one minute.

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Step 4: Create a Password

  • Create a password that meets the following requirements:

    • At least 8 characters.

    • Includes both uppercase and lowercase letters (A-Z, a-z).

    • Includes at least one number (0-9).

Step 5: Fill Out User/Company Information

  • Fill out the form with your name, phone number, and company information.

  • If entering a Docket Number (e.g., MC#), make sure to include the "MC" before the number (e.g., "MC12345" instead of "12345").

Note: If your company is not listed in our system, please contact Support.


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Step 6: Select TMS or RFP

  • RFP (Request for Proposal)

  • TMS (Transportation Management System)

FAQs

1. What’s the difference between RFP and TMS?

  • RFP (Contract bids)
    RFP is where you can bid on multi-lane and/or day events created by shippers.

  • TMS (Spot Bids)
    TMS is where you can manage loads from Emerge or loads provided by your Network Partners.

2. I logged in, but I don’t see any loads. What should I do?

Before reaching out to our support team, please check the following:

  • Check your Network:
    On the left-hand side of the screen, click “Network.” Do you still see the shipper listed as a Network Partner?" add guidance that if not, to reach out to Shipper to request to get added

  • Confirm with Shipper:
    Have you confirmed with the shipper that they have available loads for you?

If you’ve confirmed both and still don’t see loads, please contact support.

3. Why am I being asked to complete registration after logging in?

If you are being asked to complete the Highway registration process, this is required to gain access to the Emerge load board.

  • If you don’t need access to the Emerge load board and intend only to work with your Network Partner exclusively, you can ignore the message to complete registration.

For more information on carrier eligibility requirements, refer to our Carrier Setup Guide.

4. What should I do if I don’t see the shipper in my Network after logging in?

If the shipper isn’t visible in your network, verify the following:

  • Confirmed you are logged in with the proper email.

  • Confirm with the Shipper what email is listed as a Network Partner

Related Articles
FAQ for Carrier RFP
Common RFP Error Messages and Invitation Emails Explained.
Entity Management
Joining The Emerge Network - Carrier Setup Process
How to Navigate the Shipper TMS
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