Carriers
Help guides for Emerge's Carrier TMS and RFP Portals.
40 articles
Carrier RFP Portal
How to use Emerge's Carrier RFP portal, from participating in active events to finding feedback on lanes.
Awards Management
FAQ for Carrier RFPThis FAQ section is designed to give users quick answers to common questions related to RFP events, bidding, and multi-round events. If you need additional assistance, please contact the Shipper…
RFP Portal OverviewThe Carrier RFP Portal allows carriers to manage and execute their RFP bidding strategy from event invitation to award acceptance. It provides a user-friendly interface to search, bid, and track…
How to Submit RFP BidIf you've been invited to participate in a Shipper's RFP Event, you can submit bids via the Emerge RFP platform. There are two ways to submit your bids: In-App Bid…
How to Update your Email Address or SCAC for an RFP Event
How to View RFP Bid Feedback
Common RFP Error Messages and Invitation Emails Explained.Here are some common error messages you may encounter in the RFP portal, along with the steps to resolve them:
Carrier TMS Portal
How to use Emerge's Carrier TMS, from bidding on freight to delivering loads.
Entity Management
Updating Your Certificate of Insurance
How to Set Up Capacity Link
How to Upload Documents
Joining The Emerge Network - Carrier Setup ProcessJoining the Emerge Network allows you to access tenders from thousands of potential opportunities through the Marketplace. To be eligible to join, we verify that you meet the following requirements:
Pro-Tips for Carriers
ACH Quick Pay Explained
Accessing EmergeThese FAQs are designed to help you get started with the Emerge platform and ensure a smooth login process. If you encounter issues, refer to the emails you received for…
How to Set Tracking and Notification Preferences
How to Unsubscribe and Re-Subscribe to Emerge Emails
How to Navigate the Carrier HOME tabThe Carrier TMS Portal is your all-in-one platform for searching loads, booking freight, bidding on contract lanes, and managing shipments. Here’s a breakdown of how to navigate through the key…
How to Navigate the Carrier SOURCE TabWhen you click on the SOURCE tab on the left side of the screen, you'll be taken to the page that displays all open Spot Loads and available Contract Lanes.…
How to Navigate the Carrier MANAGE tab
How to Set Up Lane Alerts
How to Manage Your Account SettingsOn the lower left-hand side of the screen, you'll find a gear icon that leads you to the Settings tab, where you can manage your profile and customize various preferences…
How to Troubleshoot Login and Browser IssuesThis guide will help you troubleshoot issues with logging into the Emerge platform and resolve common browser problems. Please follow the steps below to fix the issue you're experiencing.
How to Update the Email Address for Your Carrier Account
How to Bid on a Mini-Bid
How to Add Notes to a Shipment
How to Update Shipment Status / Tracking
How to View Direct Quote Requests From Your Shipper
How to Find and Bid on LoadsOnce you are logged into your Carrier Portal, you can access the SOURCE tab to view available loads, submit bids, and use the Book It Now feature. Here’s how to…
How to Update Contact InformationTo update your personal information on your Emerge account (like your phone number or name), follow these steps:
Contract Marketplace FAQIf you're new to the Contract Marketplace, here are some frequently asked questions that can help you navigate the platform:
How to Setup Quick Pay
How to Change Contact Information as a Network Partner
Dispute Process
How to Bid on Contract Lanes
How to View Your NETWORK SHIPPERS
How to Manage Shipments