Overview
The Emerge Marketplace Carrier Rewards Program is designed to thank carriers who bid on and successfully deliver loads through the Emerge Marketplace. Qualifying carriers automatically receive a digital gift card for each eligible load they complete—no additional outreach or follow-up required.
How It Works
When you successfully bid on and deliver a spot load in the Emerge Marketplace using the Emerge TMS application, you'll automatically receive an email titled "Thank You for Your Successful Load with Emerge" with a digital gift card from a large list of popular stores.
Key Points:
Rewards are issued automatically after load delivery
No action required on your part to receive the reward
You'll receive a gift card for every qualifying load you bid on and deliver
Gift cards can be used at your choice of retailers and merchants
Eligibility Requirements
What Loads Qualify?
Qualifying loads include:
✅ Emerge Marketplace spot loads that you both bid on and delivered via the Emerge portal
✅ Loads you accept at the "Buy It Now" (BIN) rate
❌ Loads booked via phone (Emerge staff bidding on your behalf)
❌ Loads that did not complete delivery
Receiving Your Reward
After you successfully deliver a qualifying load:
You'll receive an automated email with the subject line: "Thank You for Your Successful Load with Emerge"
The email will contain a link to redeem your digital gift card
Follow the instructions in the email to redeem your reward at participating retailers
Rewards are typically issued within 48 hours of delivery confirmation
Frequently Asked Questions
How often can I earn rewards?
You can earn a reward for every qualifying load you bid on and successfully deliver through the Emerge Marketplace. There is no limit to the number of rewards you can receive.
Do I need to do anything to enroll in this program?
No enrollment is necessary. If you meet the eligibility criteria and successfully deliver a qualifying load, you'll automatically receive your reward.
What if I don't receive my reward email?
If you believe you completed a qualifying load but haven't received your reward within 48 hours of delivery, please check your spam/junk folder first. If you still don't see it, contact our support team for assistance.
Can I choose which type of gift card I receive?
The digital gift card can be used at your choice of participating merchants and retailers. Details on redemption options will be included in your reward email.
What if I have questions about a specific load's eligibility?
If you have questions about whether a specific load qualifies for the rewards program, please visit help.emergemarket.io to review our help guides, chat with our AI assistant, or connect with a live support agent.
Need Help?
For questions about the Carrier Rewards Program, eligible loads, gift card redemption, or qualification criteria:
Visit: help.emergemarket.io
Email: [email protected]
Our support team is here to help answer any questions you may have about participating in the rewards program.
Last Updated: January 2026