Preferences can be updated by selecting the Settings gear icon in the bottom left corner of the Emerge platform, then select Tracking Preferences or Notification Preferences.

Shipments that have been marked with the status Delivered, can automatically be scheduled to move to your History Page. Select an option from the drop-down menu, then press SAVE.

Notification Preferences allows you to choose which email notifications you would like to receive when your shipper or the system updates each shipment. Find out when a tender has been canceled, when a shipment delivers, and more.

Simply select any status or request you would like to receive email notifications on then press SAVE.

Note: if you are concerned you are not receiving emails you should be, reach out via the chat feature in the bottom right corner so the team can check for you