Unsubscribe:
To manage your email preferences, search your inbox for the keyword "Emerge" to find one of our automated emails. Once you’ve opened the email, scroll to the bottom and click on either "Unsubscribe" or "Unsubscribe Preferences".
If you select Unsubscribe, you will be brought to a webpage with the below letting you know that you have successfully opted out of emails from Emerge.
Resubscribe:
If you select Unsubscribe Preferences in the original email, you can select from the below options to customize which emails you do and do not want to receive.
Resubscribe: Click NO for each email type
Unsubscribe: Click YES for each email type. Or, if you want to unsubscribe completely, click Opt Out of All Emails
If on the Emerge email you only see the option to Unsubscribe, you can click that then click View Opt Out Preferences to unsubscribe from additional options .
When you have made your selections, click Save Preferences. Your email settings will now be updated.
FAQ:
What if the email I’m trying to resubscribe or unsubscribe is not part of this distribution list?
If the email you're managing is not on list above, you won't be able to change its subscription status directly through our unsubscribe/resubscribe tools.
Depending on whether you're a carrier or a shipper, you can refer to the following help articles for managing additional notification settings:
What are some common reasons my email was unsubscribed?
There are two common reasons why your email may have been unsubscribed from our communications:
Manual Unsubscribe: Someone with access to the email address clicked the "Unsubscribe" link at the bottom of one of our emails. This action automatically removes the email from our mailing list.
Email Rules Set by Your IT Team: Some company IT departments create rules that block or filter certain types of emails. If this applies, it's possible your email was automatically unsubscribed or flagged.
Tip: Ask your IT team to whitelist emails from
@emergemarket.ioto prevent future issues.
Can Emerge resend old emails?
No, Emerge cannot resend past emails. While we’re happy to help you resubscribe to certain types of emails so you receive future notifications, we cannot resend emails that were already sent in the past.