Summary
Finished bidding in an RFP event? Congratulations! We’re thrilled you’ve used the Emerge platform to participate in your customer’s event. From here, Shippers will collect all bids and run analysis to award lanes. Once awards have been finalized, Carriers can easily manage and respond to Awards in the Emerge RFP platform.
Here’s what to expect during the Carrier Awards process:
Award Notifications
Email Notifications
If you’ve been awarded lanes, you’ll receive an email from [email protected] with the subject “[RFP Event Name] Awards”. The email will contain information on:
How many lanes were awarded
Response deadline to accept/reject awards
Link to access your awards
To access awards, click Review Awards in the email.
Note: Please verify you’re signed into Emerge with the same email you used to bid on the RFP event
Accessing Awards in the Emerge Platform
Dashboard Status
Once bidding concludes, the RFP will change statuses in the Dashboard:
Bids Under Review - Once bidding ends, the RFP event will appear under the Bids under review
Award Response Required - Once Awards have been finalized by the Shipper, if you are awarded lanes you will see the RFP event under Award response required.
Note: Here, you will also see the Award Response Deadline.
Access Your Awards
To access awards, navigate to your Event, then go to the Awards tab on the left navigation panel
If you’ve been awarded lanes, you’ll see a list of all those with the following details:
Lane Name
Awarded Volume & Frequency
Rate
Award Rank
'Primary' indicates you've won the lane and will be first consideration
'Backup' indicates your rate has been saved in case the Primary carrier falls out of consideration.
Origin / Destination information
Accept or Reject
Accepting or Rejecting Your Awards
In-App
To accept or reject awards in the Emerge Platform:
Go to the Awards tab on the left hand navigation tab
Click Accept or Reject
Accept - specify the volume you feel comfortable committing to. Click Confirm Award
Reject - Note this is not reversible and the Shipper will be notified
Bulk Upload
To submit award responses offline (ex. Excel):
Go to the Awards tab on the left hand navigation tab
Click Download Awards to download the response file
Note: Only lanes requiring response will appear in the download file.
Open the file and fill out your responses in the “Accept” and “Accepted Volume” columns on the right-most side of the spreadsheet.
For “Accept”, select Yes or No
For “Accepted Volume” enter a value up to the Awarded Volume shown in the Emerge Application
Save the file
In Emerge, click Bulk Upload Response
Follow the prompts in the pop-up window.
Download Awards
To download your awards for record-keeping purposes:
Go to the Awards tab on the left hand navigation tab
Click Download Awards to initiate the file download
Frequently Asked Questions (FAQs)
Why am I not seeing any awards?
If you’re not seeing any awards on the Emerge platform, try the following:
Check your email inbox for an Award notification
Double check you’re on the latest event round. Sometimes shippers will hold multi-round events and will publish only after the latest event
Double check RFP event status in the Dashboard Status
If you still are not seeing awards in the Awards tab, it's likely awards have not been published or you were not awarded lanes
When will awards be published?
This is up to the Shipper - please check any documentation or emails to see if that information was shared prior to bidding. If you can’t find that information, we recommend reaching out to the Shipper directly.
Can Shippers accept awards on my behalf?
Shippers are able to push awards without requiring Carriers to accept or reject. If you do not see the ability to accept or reject, this is the case and no additional action is required on your end.
What is the difference between a Primary and Backup rank?
'Primary' indicates you've won the lane and will be first consideration. 'Backup' indicates your rate has been saved in case the Primary carrier falls out of consideration. Backup awards are helpful for Shippers so they have multiple options before they have to post the load on the spot market.