NOTE: To only cancel a shipment, please read 'How to cancel a Tender Request/Shipment'

If you need to tender a shipment to another partner (after it's been accepted) you're in the right place.

Sections within this article:

1. How to cancel an accepted tender request

2. How to view previously submitted options and send tender

3. How to resend the email invitation to bid on a quote

1. How to cancel a pending tender request

1. Proceed to the Tenders tab

2. Select the desired shipment and go to the Tenders section of the details page

3. Select CANCEL

4. A prompt will appear to confirm the cancellation. Select YES to cancel

5. The status of the tender will now read CANCELED in three places

Note: Even though the tender status is CANCELED, the tender is open and available for invited parties to bid on

2. How to view previously submitted options and tender

1. Proceed to the Tenders tab and view the recently CANCELED tender request

2. In the section titled Options click SHOW to view previously submitted options

3. From there, you can choose another partner to tender this load to, or resend to the same option that was previously tendered the load

4. Once you choose TENDER on any option, you will be directed to modify the tender details. Review what is entered in the required fields to verify all details are correct and then select the SUBMIT button

5. Now the status is TENDER PENDING waiting for the carrier to accept

Note: if you have more specific questions on how to send a tender, read our article How to Send a Tender Request

3. How to resend the email invitation to bid on a quote

1. Proceed to the Tenders tab and select the recently CANCELED tender

2. In the section titled Awaiting Responses click SHOW to view partners who have yet to respond to the quote

3. Choose the partner you want to resend the invitation to and select the three dots on the right side

4. A box will populate with 3 options, choose Resend Email to send another invite to the chosen partner

5. Another email will send to the network partner to invite them to submit their bid on your quote and will give you more options to tender the load after the cancellation of the original tender


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