Countless emails are sent every minute. With Emerge, all communication with network partners can be documented and received in real-time using our chat feature.

Sections in this article:

1. Shippers: How to chat with your network partners.

2. Network partners: How to chat with your shippers.

Shippers: How to chat with your network partners.

1. Click the Chat icon at the top right of your screen.

2. Active chats will appear right away. If you need to start a new chat, click the NEW CHAT button.

3. All network partners entered will be shown here. Simply click their profile and begin chatting.

Carriers: How to chat with your shippers.

1. Select the Chat icon on the left side of your screen.

2. Active chats will appear right away. If you need to start a new chat, click the NEW CHAT button.


Need additional help?

Chat with us by clicking the chat icon at the bottom right corner of the screen

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